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Reservation & Payment Policy

Booking can be done only via e-mail. Of course, later on, we may discuss the details on the phone.

Deposit & Payment:


  • As a first booking stage, You may send me a copy of your hotel reservation. That will be treated as a money deposit order
  • No later than 21  days before the tour date You may send me  twenty five  percent deposit is required   confirming the tour date,  payment by a bank transfer to the Warsaw Guide bank account (in advance)
  • If You book a multi-day tour with me no later than 45 days before the tour starts fifty percent deposit is required 

Cancellation:


  • If you cancel your booking less than 21  days  before the tour, fifty percent of your  deposit is non-refundable
  • If You cancel your reservation for a multi-day tour within 28 days before the tour starts  fifty percent  of your deposit is non – refundable 
  • If you cancel your booking within 21  days before the tour date, thirty percent of your  deposit is non -non-refundable
  • If  You  cancel your bookings fourteen days before the tour date  seventy-five  percent deposit is non-refundable 
  • If You book a tour with me one month or more in advance – I will need a confirmation from You via e-mail at least seven days before the tour date, otherwise the reservation is canceled by myself.